{"id":12307,"date":"2026-04-03T07:52:14","date_gmt":"2026-04-03T07:52:14","guid":{"rendered":"https:\/\/cms.qargo.com\/?post_type=case&p=12307"},"modified":"2026-04-03T07:52:17","modified_gmt":"2026-04-03T07:52:17","slug":"deny-logistics","status":"publish","type":"case","link":"https:\/\/www.qargo.com\/cases\/deny-logistics\/","title":{"rendered":"Deny Logistics"},"content":{"rendered":"\n
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It’s very intuitive. It leads to the next step without thinking<\/em>. \u2014 Gudrun, Co-owner & Operations Manager, Deny Logistics BV<\/p>\n<\/blockquote>\n\n\n\n

About Deny Logistics<\/h2>\n\n\n\n

Deny Logistics BV is a Belgian 3PL and freight forwarder built on a simple but important model: dedicated service, regardless of shipment size. A family business led by Gudrun and her husband, the company manages a full range of transport across road, sea, and air, alongside warehousing and customs services.<\/p>\n\n\n\n

What makes Deny Logistics genuinely distinctive is their niche. They specialise in chemicals and dangerous goods, storing a high proportion of ADR-classified products and coordinating the complex transport flows that come with them. Their clients \u2014 many storing between 1,000 and 5,000 pallets \u2014 choose Deny Logistics because of the flexibility and bespoke service they offer. <\/p>\n\n\n\n

As a pure 3PL, Deny Logistics organises and buys transport on behalf of their clients, which makes efficiency, visibility, and coordination across shipment files critical to everything they do.<\/p>\n\n\n\n

The challenge<\/h2>\n\n\n\n

Deny Logistics had been running on an alternative TMS for years. Built on a legacy Windows platform, it lacked cloud capability, offered limited integration options, and would have required a substantial investment just to bring it up to date.<\/p>\n\n\n\n

The gap was felt most sharply in the container and sea freight teams. Working in pairs, these teams were managing complex shipment files largely on paper \u2014 tracking what had been done, what still needed action, and what was waiting on third parties \u2014 with no clear digital overview. If one person was absent, the workload on the other became unmanageable.<\/p>\n\n\n\n

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We were looking for something more modern, cloud-based, and able to work with OCR and new technology. The system should help you through the next steps without having to think too much.<\/em><\/p>\n<\/blockquote>\n\n\n\n

The solution<\/h2>\n\n\n\n

After evaluating options, Deny Logistics chose Qargo for its intuitive interface, cloud-based architecture, and flexible configuration. Crucially, the switch didn’t require reinventing how they worked \u2014 just digitising and automating the parts that had been slowing them down.<\/p>\n\n\n\n

One of the most impactful early wins came through Qargo Intelligence (Qi). Orders are now scanned directly into the system via AI-powered document recognition, and inbound supplier invoices are scanned and automatically linked to the corresponding trips. What previously required manual input across multiple systems now happens in the background.<\/p>\n\n\n\n

The customer portal has also transformed how the sea freight team communicates with clients. Previously, they’d manually prepare and send Excel sheets so customers could track incoming shipments. Now, clients log in and check themselves.<\/p>\n\n\n\n

“Once you have your screens like you want them, your flows like you want them, and your tasks like you want them, Qargo is very easy for your team to work with,” says Gudrun. ” It’s very intuitive \u2014 it leads to the next step without thinking.”<\/em><\/p>\n\n\n\n

\u200b\u200bThe team at Deny Logistics has found Qargo\u2019s support invaluable in helping them become self-sufficient on the platform. With an AI-powered chat and a comprehensive Knowledge Hub packed with practical guidance, they can quickly find what they need to get the most out of the product. And whenever they need it, our friendly support team is always on hand to provide a human touch.<\/p>\n\n\n\n

Integrations<\/h2>\n\n\n\n

To connect Qargo with their wider technology stack, Deny Logistics has integrated:<\/p>\n\n\n\n