{"id":12421,"date":"2026-04-23T08:49:52","date_gmt":"2026-04-23T08:49:52","guid":{"rendered":"https:\/\/cms.qargo.com\/?post_type=case&#038;p=12421"},"modified":"2026-04-23T08:53:46","modified_gmt":"2026-04-23T08:53:46","slug":"fce-transport-b-v","status":"publish","type":"case","link":"https:\/\/www.qargo.com\/cases\/fce-transport-b-v\/","title":{"rendered":"FCE Transport B.V."},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"888\" src=\"https:\/\/cms.qargo.com\/wp-content\/uploads\/2026\/04\/Parkeren-SK-1.jpg\" alt=\"FCE trucks\" class=\"wp-image-12434\" srcset=\"https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/Parkeren-SK-1.jpg 1020w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/Parkeren-SK-1-350x305.jpg 350w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/Parkeren-SK-1-700x609.jpg 700w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/Parkeren-SK-1-768x669.jpg 768w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/Parkeren-SK-1-150x131.jpg 150w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>The system should help you grow and not keep you in one place.<\/em> \u2014 Michel ten Hove, CFO at FCE Transport.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"About-FCE-Transport\">About FCE Transport<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FCE Transport is a Netherlands-based carrier specialising in groupage and general haulage across Eastern Europe. They have deep expertise in four core markets \u2014 Czechia, Slovakia, Austria, and Hungary, but have routes stretching as far as Greece.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The team handles city-centre deliveries and runs regular lanes from the Netherlands across the continent. From October to April, they also operate frost-free transport for temperature-sensitive cargo \u2014 such as paint \u2014 maintaining consistent conditions throughout transit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A share of FCE&#8217;s work is done on behalf of other transport companies who don&#8217;t route into Eastern Europe themselves. &#8220;We can do city deliveries in the heart of Budapest,&#8221; says Michel ten Hove, CFO at FCE Transport. &#8220;Other operators come to us because we have the knowledge and the partners on the ground.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"How-they-found-Qargo\">How they found Qargo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The team was already deep into evaluating TMS options when their Co-Owner received a LinkedIn message from one of the Qargo team. By that point, FCE had nearly made a decision elsewhere.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;We almost decided to go with another company,&#8221; Michel recalls. &#8220;Then Qargo said, &#8216;Can we have a chance to show you what we do?&#8217; We said \u2014 of course.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It was a good call. &#8220;From the very first meeting, we were enthused.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"The-challenge\">The challenge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FCE had been running on another TMS that had served them well in the early years. But as the business grew, they needed a system that would grow with them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The previous system had no driver app and order entry was slow and manual \u2014 around three to four minutes per job. And invoicing was a weekly bottleneck: the team had to wait until trucks physically returned before they could photograph CMRs, then manually check every invoice in their accounting software, line by line.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;The system should help you grow and not keep you in one place,&#8221; says Jasper. &#8220;It was good when we started. But we needed more options \u2014 and a team that could build what we asked for.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"Integrations\">Integrations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FCE has connected Qargo to key tools across accounting, customer visibility and planning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exact (accounting):<\/strong> Both buying and selling invoices now flow automatically into Exact, with no manual imports or line-by-line checking. &#8220;In the old system, I had to import everything and check every invoice one by one,&#8221; Michel says. &#8220;Qargo sends it automatically to the right department and books it automatically.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customer API integrations:<\/strong> FCE is currently testing connecting their customer\u2019s systems directly to Qargo via API, so that when a trip is created or updated, the change is visible instantly in the customer&#8217;s own platform. &#8220;When we change the unloading date, they see it straight away in their own system.&#8221; \u2013 Jasper Fix, Co-owner of FCE Transport<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"Onboarding\">Onboarding<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FCE&#8217;s approach to onboarding was very thorough.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before going live, one team member was taken fully off operations for two to three months to focus solely on learning the platform. He then trained the rest of the team internally. By the time Qargo arrived on-site for three to four days, FCE already had strong working knowledge \u2014 and had tested orders and accounting flows in the sandbox environment before committing to go-live.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;One of our team members studied the programme for months \u2014 nothing else,&#8221; Jasper explains. &#8220;Then he trained everyone else before we went live. When the Qargo team came on-site, it all went very smoothly.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"2000\" src=\"https:\/\/cms.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12.jpeg\" alt=\"FCE Transport team\" class=\"wp-image-12430\" srcset=\"https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12.jpeg 1500w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12-350x467.jpeg 350w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12-700x933.jpeg 700w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12-768x1024.jpeg 768w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12-1152x1536.jpeg 1152w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12-1200x1600.jpeg 1200w, https:\/\/www.qargo.com\/wp-content\/uploads\/2026\/04\/WhatsApp-Image-2026-04-09-at-11.50.12-150x200.jpeg 150w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"The-solution\">The solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once live, the impact was felt immediately \u2014 across planning, admin and cash flow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order entry, previously a three-to-four-minute process per job, now takes around a minute. AI-powered PDF scanning reads incoming customer orders and auto-fills the relevant fields.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The bigger unlock came in invoicing. Before Qargo, the team waited for trucks to physically return before they could photograph CMRs and begin billing \u2014 sometimes a week or more. Now drivers upload documents from the tablet the moment a delivery is confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;If the driver has unloaded the goods, he takes a picture of the CMR and we can send the invoice,&#8221; Michel says. &#8220;So it&#8217;s also speeding up our payments.&#8221; Invoices now go out within one to two days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With Exact connected, the accounting side runs a lot more efficiently. No manual imports, no checking every line. And with the customer portal and direct API links keeping clients informed in real time, the volume of inbound calls and emails has dropped noticeably.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visibility has improved across the board. Bigger planning screens, cleaner dashboards and accessible historical data mean the team can see what&#8217;s happening now \u2014 and look back on what&#8217;s been done before.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;What we did last week, what we did last month for this customer \u2014 it&#8217;s all clear in the system,&#8221; says Jasper. &#8220;Data is key.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time saved on admin goes straight back into the business. And FCE has seen revenue grow by around \u20ac1.5 million in the last six months.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"The-results\">The results<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since switching to Qargo, FCE Transport has seen measurable improvements across operations, cash flow and team capacity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>~50% reduction in admin time<\/strong> across the business&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Order entry ~50% faster<\/strong> \u2014 from 3\u20134 minutes to around a minute per job, powered by AI<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Invoices sent in 1\u20132 days<\/strong> instead of waiting up to a week for trucks to return&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Automatic invoice reconciliation via Exact<\/strong> \u2014 no manual line-by-line checking&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Fewer customer calls and emails<\/strong> thanks to real-time visibility via portal and direct API connections&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Clearer financial data<\/strong> \u2014 dashboards give management visibility of revenue, costs and job history&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"What's-next\">What&#8217;s next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jasper is excited about AI\u2019s potential in relation to planning.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FCE is also becoming an informal showcase for Qargo within their network. Two companies are already live after visiting FCE&#8217;s office and seeing the platform in action, with a third going live imminently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Every month, companies call us to ask how Qargo is going,&#8221; says Jasper. &#8220;Some of them come here to the office and see it for themselves. When more companies are using it, collaboration gets easier too \u2014 especially with the API connections.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading chapter\" id=\"Final-thoughts\">Final thoughts<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Qargo is helping us with everything we don&#8217;t need to spend time on \u2014 so we can focus on the things we do now \u2013 and in the future. \u2014 Jasper Fix, COO, FCE Transport B.V.\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":12426,"template":"","case_type":[19],"case_region":[45],"class_list":["post-12421","case","type-case","status-publish","has-post-thumbnail","hentry","case_type-carrier","case_region-netherlands"],"acf":[],"yoast_head":"<title>FCE Transport B.V. - Qargo | Transport Management Software<\/title>\n<meta name=\"description\" content=\"FCE Transport specialise in groupage and haulage across Eastern Europe and wanted a TMS that could scale with their business. 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