{"id":8483,"date":"2025-11-27T11:32:27","date_gmt":"2025-11-27T11:32:27","guid":{"rendered":"https:\/\/cms.qargo.com\/?post_type=case&p=8483"},"modified":"2026-01-06T10:35:00","modified_gmt":"2026-01-06T10:35:00","slug":"t-trex-venlo-b-v","status":"publish","type":"case","link":"https:\/\/www.qargo.com\/cases\/t-trex-venlo-b-v\/","title":{"rendered":"T-Trex Venlo B.V.\u00a0"},"content":{"rendered":"\n
\n

We fell in love with Qargo from the first moment \u2013 from incoming order to invoicing, everything is so much easier now.
\u2014 Mike, General Manager, T-Trex Venlo B.V.<\/p>\n\n\n\n

\"\"<\/figure>\n<\/blockquote>\n\n\n\n

About T-Trex<\/strong><\/h2>\n\n\n\n

T-Trex Venlo B.V. is a Netherlands-based transport operator specialising primarily in full truck loads across Europe, with a strong foothold in the food & beverages sector.<\/p>\n\n\n\n

Founded in 2009 and still privately owned, T-Trex was built around one major soda customer, and has since grown its portfolio to include numerous A-brands, and a broad mix of smaller shippers in adjacent manufacturing sectors. Around 90% of its work today is in food and drink, supported by IFS certification to meet strict quality standards. <\/p>\n\n\n\n

The team runs operations with 10 office employees and a fleet of around 35 subcontracted drivers, focusing on:<\/p>\n\n\n\n

    \n
  • Full truck loads across Europe<\/li>\n\n\n\n
  • LTL \/ groupage and partner-based distribution<\/li>\n\n\n\n
  • Time-sensitive food & beverage movements<\/li>\n<\/ul>\n\n\n\n

    What really sets T-Trex apart is how personal the service feels.<\/p>\n\n\n\n

    \u201cWe\u2019re a small company. Every customer gets a dedicated contact person and an answer within five minutes.We don\u2019t send people from department to department \u2013 everyone here understands the full process and can act quickly.\u201d<\/em><\/p>\n\n\n\n

    In a market full of large, complex organisations, T-Trex is intentionally different: fast, human and easy to work with. <\/p>\n\n\n\n

    How they found Qargo<\/strong><\/h2>\n\n\n\n

    T-Trex had been using a legacy TMS for years. It did the job up to a point  but it wasn\u2019t keeping pace with how the business wanted to work. The team started looking at alternatives and met Qargo at a transport and logistics trade show in the Netherlands November 2024, where T-Trex\u2019s owner, Marcel, first spoke with the Qargo team.<\/p>\n\n\n\n

    A few weeks later, Olivier from Qargo visited Venlo to run a live demo. T-Trex had already spoken to other providers, but something felt different.<\/p>\n\n\n\n

    “We\u2019d seen other TMS presentations, but they were mostly PowerPoints. With Qargo, Olivier showed the real system, live. It was exactly what we needed at that moment. We were sold.\u201d<\/em><\/p>\n\n\n\n

    Qargo wasn\u2019t just promising a better TMS on slides \u2013 it was showing a fully working platform that matched what the team wanted: modern, fast, and built for end-to-end efficiency.<\/p>\n\n\n\n

    The challenge<\/strong><\/h2>\n\n\n\n

    By early 2024, T\u2011Trex had outgrown its previous TMS setup. Day\u2011to\u2011day operations were slowed by manual entry and Excel workarounds. Order capture and planning were time\u2011consuming. Invoicing lagged, and EDI connections required re\u2011keying key fields like pallets, weights, and dates before jobs could flow. For a small team built on speed and service, the friction showed.<\/p>\n\n\n\n

    \u201cOur old stack wasn\u2019t future\u2011proof. Progress was slow, efficiency was low, and too much relied on manual steps.\u201d<\/em>

    Key challenges included:<\/p>\n\n\n\n

      \n
    • Manual order entry<\/strong>: Every address and job detail had to be typed in from scratch, every time.<\/li>\n\n\n\n
    • Basic planning<\/strong>: Limited visualisation of trucks and loads; planners couldn\u2019t see the full picture on one screen.<\/li>\n\n\n\n
    • Slow invoicing<\/strong>: Finance depended on paper trails and manual checks before invoices could be issued.<\/li>\n\n\n\n
    • Inefficient EDI connections<\/strong>: Even with an existing EDI link to Transporeon, the team still had to re-key key fields like pallets, weights and dates.<\/li>\n\n\n\n
    • Paper everywhere<\/strong>: Desks were covered in trip sheets, CMRs and print-outs.
      <\/li>\n<\/ul>\n\n\n\n

      The team had an EDI connection, but they still had to update customer names, pallets, weight, dates. They received the order, but then still had to do a lot of manual work before the order could be put into planning.  The system wasn\u2019t keeping up. It limited efficiency, made it harder to scale, and didn\u2019t support the kind of paperless, future-proof operation T-Trex wanted.<\/p>\n\n\n\n

      The solution<\/strong><\/h2>\n\n\n\n

      Qargo\u2019s modern, web-based solution connects the entire journey: \u201cFrom incoming order to invoicing, everything is so much easier with Qargo.\u201d<\/em><\/p>\n\n\n\n

      Faster order entry with Qargo Intelligence<\/strong><\/h3>\n\n\n\n

      The first big shift came at order entry<\/strong>. T-Trex now uses Qargo Intelligence (Qargo\u2019s AI engine) to:<\/p>\n\n\n\n

        \n
      • Read PDFs and emails and turn them into orders automatically<\/li>\n\n\n\n
      • Build and reuse templates for regular transport orders<\/li>\n\n\n\n
      • Suggest addresses and customer details from just a few letters, matching against live data
        <\/li>\n<\/ul>\n\n\n\n

        \u201cIf a customer sends us a new address, we just type a few letters and Qargo suggests the full address. When we add a new customer, it can pull the VAT number and other details automatically. It all adds up and makes things a lot faster.\u201d<\/em>
        <\/p>\n\n\n\n

        For regular flows, planners can simply copy from templates instead of building orders from scratch.Mike personally saves one or two hours a day just by copying our standard transports from templates instead of creating them one by one.<\/p>\n\n\n\n

        Smarter planning, better visibility<\/strong><\/h3>\n\n\n\n

        On the planning side, the team moved from spreadsheet-heavy workflows to a single, visual planning board: Planners can see all loads and trucks on one screen, plus a live map view, colour-coding helps distinguish different types of work at a glance, and orders now flow cleanly from EDI to planning without manual re-keying<\/p>\n\n\n\n

        \u201cFor the planning department, it\u2019s much easier. They see everything on the screen and on the map \u2013 where the trucks are and where the loads are. That makes planning a lot more convenient than before.\u201d<\/em><\/p>\n\n\n\n

        Faster invoicing and automatic proof of delivery<\/strong><\/h3>\n\n\n\n

        One of the biggest wins has been at the end of the process. As soon as a job is delivered, invoicing can start:<\/p>\n\n\n\n

          \n
        • Completed jobs appear automatically for finance as ready to invoice<\/li>\n\n\n\n
        • The team can see whether a CMR is already attached<\/li>\n\n\n\n
        • With one click, the order is invoiced
          <\/li>\n<\/ul>\n\n\n\n

          For proof of delivery, Qargo Intelligence reads and tags scanned CMRs \u2013 even handwritten ones.\u201cWhen we get signed CMRs, we upload them and Qargo connects them automatically to the right order. We don\u2019t have to search the system or link documents manually anymore \u2013 even the handwritten CMRs are recognised. That really surprised me.\u201d
          <\/p>\n\n\n\n

          Purchase invoicing will also be moved into Qargo from January, bringing the whole order-to-cash flow into a single system.<\/p>\n\n\n\n

          Integrations<\/strong><\/h2>\n\n\n\n

          To keep operations flowing smoothly, T-Trex integrates Qargo with key systems:<\/p>\n\n\n\n

            \n
          • Transporeon<\/strong> \u2013 for automated order intake from major food & beverage customers<\/li>\n\n\n\n
          • Twinfield<\/strong> \u2013 for accounting and financial processes<\/li>\n<\/ul>\n\n\n\n

            The Transporeon integration was particularly powerful.\u201cI\u2019m used to EDI connections taking days or weeks to set up. With Qargo, it felt like one day and it was running.We did a few tests, they made some tweaks, and it just worked \u2013 without any real problems.\u201d<\/p>\n\n\n\n

            Unlike their previous TMS connection, the Qargo\u2013Transporeon link removed the need for manual updates to incoming orders \u2013 no more re-entering pallets, weights or dates.<\/p>\n\n\n\n

            The onboarding experience<\/strong><\/h2>\n\n\n\n

            T-Trex\u2019s onboarding was led by Muhammed from Qargo\u2019s onboarding team \u2013 and he made an immediate impression. \u201cIt felt like he was an employee of T-Trex.He put a lot of effort in, and without someone like him I don\u2019t think the project would have been achievable.\u201d The rollout followed a clear path:<\/p>\n\n\n\n

              \n
            • Sandbox first<\/strong> \u2013 Mike and a colleague tested workflows in a safe environment<\/li>\n\n\n\n
            • Online sessions<\/strong> \u2013 deep dives into planning, invoicing and rate cards<\/li>\n\n\n\n
            • Onsite go-live support<\/strong> \u2013 Mohammed spent several days at T-Trex, fine-tuning workflows and solving issues in real time<\/li>\n<\/ul>\n\n\n\n

              From initial sandbox sessions to full go-live, the entire project took around six weeks.\u201cWe don\u2019t have 100 people, so that helps \u2013 but still, going live in six weeks is fast. Muhammed showed us smarter ways to do things, especially with rate cards. I had my own workaround, but his way was much more efficient.\u201d
              <\/p>\n\n\n\n

              Going paperless overnight<\/strong><\/h3>\n\n\n\n

              Perhaps the biggest cultural shift was how quickly the team embraced a paperless way of working. <\/p>\n\n\n\n

              “Before, you couldn\u2019t see the desks because of all the paper. We wanted a paperless office, but the system made it hard. With Qargo, from one day to the next, everyone was working paperless \u2013 even the colleagues I thought would struggle.Now they can\u2019t imagine going back.\u201d <\/em><\/p>\n\n\n\n

              Despite a mix of ages and tech comfort levels, adoption was quick and even across the team \u2013 helped by a system that feels intuitive. <\/p>\n\n\n\n

              \u201cQargo is so easy that, with all due respect, I could put the cleaner behind the desk and they\u2019d be able to help after a short onboarding. That\u2019s how easy it feels to us.\u201d<\/em>

              The results<\/strong><\/p>\n\n\n\n

              Since going live with Qargo, T-Trex has seen improvements across the whole operation \u2013 not just in one department.<\/p>\n\n\n\n

              Measurable gains<\/strong><\/h3>\n\n\n\n
                \n
              • \u2705 2 hours saved per user per day<\/strong> 2 hours saved per day through faster order entry, planning, and fewer correction
                <\/li>\n\n\n\n
              • \u2705 Fully paperless office<\/strong> from day one of go-live, with digital CMRs and auto\u2011matched PODs
                <\/li>\n\n\n\n
              • \u2705 Fast integrations<\/strong> \u2013 EDI connection to Transporeon that truly flows, no data loss on migration, live within around a day of testing  <\/li>\n<\/ul>\n\n\n\n
                  \n
                • \u2705 Less re-keying and fewer errors<\/strong>, thanks to AI-assisted address lookups, and customer data enrichment
                  <\/li>\n\n\n\n
                • \u2705 Much faster invoicing<\/strong>, with finance able to bill jobs as soon as they\u2019re delivered
                  <\/li>\n\n\n\n
                • \u2705 Automatic PoD matching<\/strong>, even for scanned, handwritten CMRs
                  <\/li>\n<\/ul>\n\n\n\n

                  \u201cSince using Qargo, I\u2019d estimate we save around two hours per person per day compared to how we worked with the old system and Excel. Everyone sees the benefits. They don\u2019t even remember how it was before with all the paperwork.\u201d<\/em><\/p>\n\n\n\n

                  \u201cWith Qargo, if our two invoicing colleagues both called in sick, I could take over. It\u2019s that straightforward.\u201d <\/em><\/p>\n\n\n\n

                  Why it matters<\/strong><\/h2>\n\n\n\n

                  For a business like T-Trex \u2013 small, agile, and operating in a demanding food & beverage market \u2013 time and accuracy are everything.<\/p>\n\n\n\n

                  Customers expect reliable, on-time deliveries, fast responses from a real human and clean documentation and quality compliance. At the same time, margins are tight and teams are small. There isn\u2019t room for double entry, paper chasing or slow invoicing cycles.\u201cQargo helps us keep the personal touch while working much more efficiently in the background.It\u2019s intuitive, cloud-based, and supports the whole process from order to invoice. That\u2019s where the real value is for us.\u201d

                  In a market where many hauliers are still held back by legacy systems and manual workflows, T-Trex\u2019s story shows what\u2019s possible when you combine modern technology with a small, highly responsive team.<\/p>\n\n\n\n

                  What\u2019s next?<\/h2>\n\n\n\n

                  Looking ahead, T-Trex is focused on two big priorities:

                  1. Accelerating its broader growth plans
                  <\/strong>Over the coming months, T-Trex aims to strengthen its role as a true control-tower provider with an expanded \u201cone-stop-shopping\u201d service, adding LTL and groupage to its existing FTL offering.  The team is also preparing for ISO9001 and AEO-S certification, while widening its footprint beyond food & beverage into additional industries. With modern tech and a highly responsive team behind it, T-Trex is positioning itself for its next chapter of growth.
                  <\/p>\n\n\n\n

                  2. Deepening how they use Qargo
                  <\/strong><\/p>\n\n\n\n

                    \n
                  • Bringing purchase invoicing fully into Qargo from January
                    <\/li>\n\n\n\n
                  • Exploring use of Qargo\u2019s customer portal as a selling point for new customers who want self-service visibility
                    <\/li>\n\n\n\n
                  • Exploring more of Qargo\u2019s dashboards and BI insights to support internal reporting and performance tracking
                    <\/li>\n<\/ul>\n\n\n\n

                    \u201cWe fell in love with Qargo from the first moment and we hope to continue with it for many years. It makes the whole process easier, and we know there\u2019s still more we can do with it.\u201d<\/em><\/p>\n","protected":false},"featured_media":8492,"template":"","case_type":[19,46],"case_region":[45],"class_list":["post-8483","case","type-case","status-publish","has-post-thumbnail","hentry","case_type-carrier","case_type-freight-forwarder","case_region-netherlands"],"acf":[],"yoast_head":"T-Trex Venlo B.V.\u00a0 - Qargo | Transport Management Software<\/title>\n<meta name=\"description\" content=\"Discover how Qargo is helping T-Trex in Venlo go paperless, save time, and streamline transport operations. 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