{"id":13271,"date":"2026-07-08T08:57:15","date_gmt":"2026-07-08T08:57:15","guid":{"rendered":"https:\/\/www.qargo.com\/?p=13271"},"modified":"2026-07-08T08:57:18","modified_gmt":"2026-07-08T08:57:18","slug":"empty-miles","status":"publish","type":"post","link":"https:\/\/www.qargo.com\/post\/empty-miles\/","title":{"rendered":"Reducing empty miles: Why it\u2019s a data problem, not a driver problem"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Empty miles, or empty running, refers to the distance travelled by a truck running without cargo. In practice, it\u2019s mileage that isn\u2019t directly carrying revenue-generating cargo \u2013 which means fuel, driver time and vehicle wear without a load on board.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As much as transport operators try to avoid their fleet from getting into this position, it can be difficult to prevent it from happening.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Often not because of any decisions made by the planning team or driver, but because there\u2019s simply not the right flow of data. The information they&#8217;d need to make better decisions either doesn&#8217;t exist, arrives too late, or lives in a system no one else can see. It&#8217;s a data problem that gets disguised as a human one.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this blog, we show how empty miles are not usually a human efficiency problem, but rather, a data visibility problem.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How empty miles actually happen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.gov.uk\/government\/statistics\/road-freight-statistics-2025\/domestic-road-freight-statistics-united-kingdom-2025\" id=\"https:\/\/www.gov.uk\/government\/statistics\/road-freight-statistics-2025\/domestic-road-freight-statistics-united-kingdom-2025\">DfT&#8217;s Domestic Road Freight Statistics<\/a> show that empty running rose to 31% in 2025 (5,897m of 18,975m total HGV kilometres run empty) in the UK.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The UK also compares unfavourably to the rest of Europe: one in three UK lorry kilometres is empty versus roughly one in four (25.9%) across the EU average.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, it\u2019s a significant issue across the UK and EU. However, in most cases, empty miles are not caused by negligence.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A breakdown across various data points is often the more likely culprit.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s a common sequence of events that creates an empty leg:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Shipper confirms a load late<\/li>\n\n\n\n<li>Carrier can\u2019t find a backhaul in time<\/li>\n\n\n\n<li>Driver departs empty rather than waiting and returning late<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s really easy to look at this series of events and think \u201cwell, why couldn\u2019t the driver just find a backhaul.\u201d But, it\u2019s often a lot harder than it sounds.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some transport operators may look at load boards to see if there\u2019s anything relevant that the driver could haul back. Load boards can help, but they only show what has been posted to the market \u2013 not the full picture of future demand, timing, compatibility or network fit. And because a large share of freight moves under contract, many loads never appear as spot opportunities in the first place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, a lack of real-time visibility means that carriers don\u2019t know where the trucks are in relation to available loads, making it difficult to confirm jobs before a competitor swoops in.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An incomplete flow of data is the bottleneck across all these scenarios, not the driver.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where the data breaks down<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Data across the transport cycle is often disjointed and hidden. Here are some of the key areas where the flow of data breaks down:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fragmented systems<\/strong>: shipper TMS, carrier TMS, and broker platforms rarely talk to each other<\/li>\n\n\n\n<li><strong>Late confirmations<\/strong>: loads confirmed close to pickup can leave very little time to plan a return leg<\/li>\n\n\n\n<li><strong>No forward visibility<\/strong>: shippers don&#8217;t share upcoming demand; carriers can&#8217;t pre-position<\/li>\n\n\n\n<li><strong>Static lane thinking<\/strong>: historical lane data drives planning, not live demand signals<\/li>\n\n\n\n<li><strong>Manual handoffs<\/strong>: each step in the chain \u2013 booking, dispatch, POD \u2013 involves a human re-entering data that already exists somewhere<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The instinct can be to frame empty miles as a planning failure on the carrier side, or worse, an accountability problem at the driver level. Largely, because they are the final and most visible part of the chain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But as we can see above, that framing misses the root cause entirely \u2013 and doesn\u2019t help you solve the problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to solve the empty mile problem<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At Qargo, we see the solution as a three step process.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Make empty miles visible<\/li>\n\n\n\n<li>Plan to reduce them\u00a0<\/li>\n\n\n\n<li>Eliminate empty miles through network collaboration<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s break these down step by step.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Make empty miles visible<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can\u2019t reduce what you haven\u2019t measured. So you need to get clinical about capturing this data.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Qargo\u2019s dashboards help make empty mileage visible by breaking distance down into loaded, empty and deadhead mileage across resources such as drivers, vehicles and subcontractors. This gives operators a clearer view of where empty running is happening most often, and which routes, vehicles or operating patterns are creating the biggest losses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Combined with the right <a href=\"https:\/\/www.qargo.com\/platform\/transport-management-system-integrations\/\">FMS or telematics integrations<\/a>, actual driven distance can be brought closer to the planning view, reducing the gap between what was planned and what happened on the road.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Plan to reduce them\u00a0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Now you can see where the empty miles are creeping in most frequently, you can plan in a more targeted manner.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/www.qargo.com\/post\/planning-board-optimisation\/\">planning board<\/a> within Qargo shows cargo utilisation at each stop, so planners can immediately spot where additional loads could fit on a part-empty trip. <a href=\"https:\/\/www.qargo.com\/post\/route-optimisation-sustainability\/\">Route optimisation<\/a> features and integrations mean that planners can stop making gut calls and start making data driven ones.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Better data quality also improves planning decisions: when order details are complete and consistent, optimisation has the context it needs to produce more reliable routes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Eliminate empty miles through network collaboration<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, attack the structural cause through network collaboration. <a href=\"https:\/\/www.qargo.com\/transport-services\/pallet-network-operators\/\">Pallet networks<\/a> are one of the most effective structural answers to empty miles \u2013 they balance outbound and inbound loads across members by design.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With Qargo&#8217;s native integrations across the UK&#8217;s major pallet networks (Palletline, Palletforce, Palletways, PallEx, and others), core data exchange \u2013 order imports, status syncs, ePODs \u2013 is automated, removing the manual handoffs that cause planning delays and create the gaps empty miles fill. Integration depth varies by network, so some data points (like live ETAs) may sync faster on certain networks than others.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">None of this requires drivers to do anything differently. It requires the right data, in the right place, early enough to act on.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s worth noting that even with the best data, you can\u2019t solve trade and lane imbalances. Sometimes the flow of goods will simply not work in your favour for all legs of a trip. However, that makes it more important to quickly spot the legs you are able to optimise on.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Empty miles are often treated as an unavoidable cost of doing business \u2014 but the data tells a different story. The high percentage of empty running is not because the problem is unsolvable, but because the information needed to solve it is usually late, missing, or scattered across systems that don&#8217;t talk to each other. When planners can&#8217;t see where capacity is going empty until after the fact, there&#8217;s no way to plan around it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The fix isn&#8217;t complicated: make empty miles visible before they happen, and plan around them. That means having your orders, capacity, and route data in one system rather than pieced together after the fact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;d like to hear how Qargo can help your business reduce empty running,<a href=\"https:\/\/www.qargo.com\/book-demo\/\"> get in touch today.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"Empty miles, or empty running, refers to the distance travelled by a truck running without cargo. In practice, it\u2019s mileage that isn\u2019t directly carrying revenue-generating cargo \u2013 which means fuel, driver time and vehicle wear without a load on board. As much as transport operators try to avoid their fleet from getting into this position, [&hellip;]","protected":false},"author":16,"featured_media":13274,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<title>Reducing empty miles: Why it\u2019s a data problem, not a driver problem - Qargo | Transport Management Software<\/title>\n<meta name=\"description\" content=\"Empty miles cost trucking $50\u201380B a year. It&#039;s not a driver problem \u2014 it&#039;s a data visibility gap. 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