{"id":6721,"date":"2024-04-03T11:18:00","date_gmt":"2024-04-03T11:18:00","guid":{"rendered":"https:\/\/cms.qargo.com\/cases\/pe-express\/"},"modified":"2025-09-17T14:42:37","modified_gmt":"2025-09-17T14:42:37","slug":"pe-express","status":"publish","type":"case","link":"https:\/\/www.qargo.com\/fr\/cases\/pe-express\/","title":{"rendered":"PE Express"},"content":{"rendered":"\n

<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

PE Express & Qargo : une collaboration qui change tout<\/h3>\n\n\n\n
\n

\u00ab Cette collaboration a non seulement transform\u00e9 nos processus, mais a \u00e9galement r\u00e9volutionn\u00e9 notre approche de la gestion des transports. \u00bb
\u2014 Pieter Engels, fondateur \u2013 PE Express<\/p>\n<\/blockquote>\n\n\n\n

Un besoin de modernisation<\/h3>\n\n\n\n

Face \u00e0 une croissance rapide et une charge administrative accrue, PE Express cherchait un TMS plus intelligent. Leur ancien syst\u00e8me, rigide et co\u00fbteux en options suppl\u00e9mentaires, ne suivait plus.<\/p>\n\n\n\n

\u00ab Pendant de nombreux jours, l\u2019\u00e9quipe faisait des heures suppl\u00e9mentaires \u00e0 cause des t\u00e2ches manuelles \u00bb, explique Pieter Engels.<\/p>\n\n\n\n

En plus des tourn\u00e9es de distribution quotidiennes et des livraisons express, cette expansion leur a permis d\u2019offrir aux clients la possibilit\u00e9 de stocker leurs marchandises \u00e0 court ou \u00e0 (moyen) long terme. Au cours des ann\u00e9es suivantes, l\u2019entreprise a connu une croissance rapide, ainsi qu\u2019une augmentation de la charge de travail administrative.<\/p>\n\n\n\n

Un portail client qui change la donne<\/h3>\n\n\n\n

L\u2019int\u00e9gration d\u2019un portail client sur mesure avec Qargo a marqu\u00e9 un tournant :<\/p>\n\n\n\n

    \n
  • Les clients saisissent eux-m\u00eames leurs commandes
    <\/li>\n\n\n\n
  • Suivi en temps r\u00e9el et mises \u00e0 jour automatiques
    <\/li>\n\n\n\n
  • Transparence accrue et satisfaction client renforc\u00e9e
    <\/li>\n<\/ul>\n\n\n\n
    \n

    \u00ab Le portail client de Qargo a augment\u00e9 la satisfaction en offrant transparence et contr\u00f4le sur chaque envoi. \u00bb<\/p>\n<\/blockquote>\n\n\n\n

    Automatisation & optimisation<\/h3>\n\n\n\n

    Avec Bart Ooms, responsable TIC, l\u2019entreprise a rapidement vu les b\u00e9n\u00e9fices :<\/p>\n\n\n\n

      \n
    • Optimisation des itin\u00e9raires pour les tourn\u00e9es quotidiennes : moins de kilom\u00e8tres inutiles, des livraisons plus rapides et un meilleur b\u00e9n\u00e9fice net par trajet.
      <\/li>\n\n\n\n
    • Facturation ultra-rapide et sans erreur : consolidation automatique, r\u00e9duction des erreurs manuelles, flux de tr\u00e9sorerie optimis\u00e9s.
      <\/li>\n<\/ul>\n\n\n\n

      \u00ab Avec Qargo, la facturation n\u2019est plus un casse-t\u00eate mais un processus fluide qui am\u00e9liore notre efficacit\u00e9 \u00bb, explique Bart.<\/p>\n\n\n\n

      Un partenariat tourn\u00e9 vers l\u2019avenir<\/h3>\n\n\n\n

      Gr\u00e2ce \u00e0 Qargo, PE Express a :
      \u2705 Acc\u00e9l\u00e9r\u00e9 la planification et r\u00e9duit les heures suppl\u00e9mentaires
      \u2705 Am\u00e9lior\u00e9 la satisfaction clients avec un portail transparent
      \u2705 Augment\u00e9 les marges via l\u2019optimisation intelligente des itin\u00e9raires
      \u2705 S\u00e9curis\u00e9 ses flux de tr\u00e9sorerie gr\u00e2ce \u00e0 une facturation rapide et pr\u00e9cise<\/p>\n\n\n\n

      \u00ab Avec l\u2019optimisation de Qargo, nous obtenons plus de b\u00e9n\u00e9fice net par trajet \u00bb, souligne Pieter.<\/p>\n\n\n\n

      Et ce n\u2019est qu\u2019un d\u00e9but. Qargo continue d\u2019investir dans le d\u00e9veloppement et d\u2019int\u00e9grer les retours de ses clients.<\/p>\n\n\n\n

      \u00ab Nous sommes ravis de poursuivre notre chemin  avec Qargo et d\u2019explorer ensemble de nouvelles opportunit\u00e9s de croissance, d\u2019efficacit\u00e9 et de satisfaction client \u00bb, conclut Pieter.<\/p>\n\n\n\n

      \n

      \u00ab Cette collaboration a non seulement transform\u00e9 nos processus, mais a \u00e9galement r\u00e9volutionn\u00e9 notre approche de la gestion des transports. \u00bb<\/p>\n<\/blockquote>\n\n\n\n

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