{"id":10066,"date":"2025-06-20T09:34:19","date_gmt":"2025-06-20T09:34:19","guid":{"rendered":"https:\/\/cms.qargo.com\/cases\/leatrans-international\/"},"modified":"2025-06-20T09:34:19","modified_gmt":"2025-06-20T09:34:19","slug":"leatrans-international","status":"publish","type":"case","link":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/","title":{"rendered":"Leatrans International"},"content":{"rendered":"\n
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Going live was like a switch being flipped \u2013\u00a0there was so little disruption to our operations.\u201d<\/p>\n<\/blockquote>\n\n\n\n

With a large fleet and a service spanning Europe, Leatrans required a TMS that it could rely on \u2013 but its existing setup simply wasn\u2019t delivering.<\/em><\/p>\n\n\n\n

Based in Limerick, Irish haulier Leatrans services the international import\/export industry with multiple offerings including refrigerated, containers, bulk, high value, and more, using a fleet of over 80 trucks and 140 trailers. Add that all up and an effective, robust and reliable TMS is critical to the company\u2019s day-to-day runnings.<\/p>\n\n\n\n

\u201cTo provide a seamless service for our customers, effective staffing and communications are two of our biggest challenges as a transport business,\u201d explains Managing Director Ken Leahy. \u201cVisibility is also vital as are proper customer and system integrations. However, our TMS didn\u2019t align with our vision for the future and was also affecting our daily efficiencies.\u201d<\/p>\n\n\n\n

Productivity losses<\/strong><\/p>\n\n\n\n

Importantly, these issues \u2013 in particular a lack of integration and automation \u2013 was harming productivity with labour-intensive and manual processes impacting on client services. Such an untenable situation led to Operations Director John Nestor being tasked with searching for a new, modern platform that could deliver major improvements across all logistical processes.<\/p>\n\n\n\n

\u201cWe were looking for a cloud-based solution that allowed seamless integrations with no downtime and that also leveraged AI technology,\u201d recalls Nestor. \u201cTo be clear, our operations have strict KPIs so we weren\u2019t changing our TMS to better our delivery times \u2013 but to eradicate manual processes and offer better visibility for our managers and planners.\u201d<\/p>\n\n\n\n

Seamless switch<\/strong><\/p>\n\n\n\n

During the research phase, Leatrans explored several different solutions. However, Qargo stood out immediately as it utilised the modern technologies and feature sets that could help fulfil Leatrans\u2019s vision. Once the company signed up, Leahy and Nestor\u2019s conviction that they had found the right solution was proved correct by Qargo\u2019s onboarding and implementation process.<\/p>\n\n\n\n

\u201cIt was a seamless switchover from the previous TMS,\u201d says Leahy. \u201cWe were exceptionally happy with the onboarding as Qargo delivered on all of its promises. Also, the pre-work that Cus Curran [Qargo\u2019s Regional Ireland onboarding manager] put in alongside John Nestor was evident because all our staff knew what was expected for the go-live date.\u201d<\/p>\n\n\n\n

Inevitably, there were teething issues, which are to be exp ected when switching systems. However, having Curran on-site combined with Qargo\u2019s developers in Belgium meant any problems were resolved within a short period of time. Ken Leahy, Managing Director at Leatrans said:<\/p>\n\n\n\n

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The speed of development is exceptionally impressive, the development team a pleasure.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Quick wins<\/strong><\/p>\n\n\n\n

Once live, operational improvements were immediate and obvious. From time-savings and better visibility to speed of development and integrations, the switchover has been a huge success. \u201cWe\u2019ve been able to automate many manual processes,\u201d says Nestor. \u201cPlus invoicing time has been dramatically improved and Qargo\u2019s POD capture functionality works exceptionally well.\u201d<\/p>\n\n\n\n

The transition has also been helped by Leatrans\u2019s staff who were already highly engaged and eager to embrace the new platform. Since the switch, Qargo\u2019s Driver App has now been introduced and welcomed by Leatrans\u2019s drivers, too. Jon Nestor, Operations Director noted that:<\/p>\n\n\n\n

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Qargo\u2019s time-saving, better visibility and overall UX has led to better staff morale.\u201d<\/p>\n<\/blockquote>\n\n\n\n

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Future focused<\/strong><\/p>\n\n\n\n

Turning to the future and Leatrans has high hopes for its Qargo platform. \u201cThe solution\u2019s AI offering is cool and we\u2019re looking forward to seeing it evolve,\u201d says Nestor. \u201cWe\u2019ve already been impressed by the AI summaries on orders.\u201dLeatrans\u2019 vision is to enable real-time access to critical information from any device, anywhere. \u201cBy leveraging advanced technology and the data we collect, we aim to seamlessly integrate with our customers, delivering up-to-the-minute updates and enhancing collaboration.\u201d<\/p>\n\n\n\n

Nestor is also enthusiastic about the future integrations coming down the pipeline. \u201cThey will be a big benefit for dealing with Customs,\u201d he says, \u201cas well as enabling us to take on more ferry operators and even rework temperature alerts.\u201d<\/p>\n\n\n\n

As for other hauliers planning to partner with Qargo, Leahy offers the following learnings from Leatrans\u2019s experience: \u201cDo spend time on the pre-work\/testing, be open to changing your thought processes \u2013 and importantly, place your trust in the onboarding process. It works.\u201d<\/p>\n\n\n\n

Our vision is real-time access to our information from any device and from any location. Leveraging technology and all the information we gather to integrate with our customers and provide up to the minute information.<\/p>\n\n\n\n

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\u201cQargo is pushing the boundaries of integrations, AI, automation and customer support.” <\/p>\n\n\n\n

Ken Leahy, Managing Director, Leatrans<\/em><\/p>\n<\/blockquote>\n","protected":false},"featured_media":10067,"template":"","case_type":[516],"case_region":[787],"class_list":["post-10066","case","type-case","status-publish","has-post-thumbnail","hentry","case_type-carrier","case_region-ireland"],"acf":[],"yoast_head":"Leatrans International Case Study | Qargo TMS<\/title>\n<meta name=\"description\" content=\"Discover how Leatrans International improved visibility, reduced manual work, and streamlined invoicing with Qargo\u2019s AI-powered TMS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leatrans International Case Study | Qargo TMS\" \/>\n<meta property=\"og:description\" content=\"Discover how Leatrans International improved visibility, reduced manual work, and streamlined invoicing with Qargo\u2019s AI-powered TMS.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/\" \/>\n<meta property=\"og:site_name\" content=\"Qargo | Transport Management Software\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qargo.com\/wp-content\/uploads\/2025\/07\/share.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1201\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>","yoast_head_json":{"title":"Leatrans International Case Study | Qargo TMS","description":"Discover how Leatrans International improved visibility, reduced manual work, and streamlined invoicing with Qargo\u2019s AI-powered TMS.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/","og_locale":"en_US","og_type":"article","og_title":"Leatrans International Case Study | Qargo TMS","og_description":"Discover how Leatrans International improved visibility, reduced manual work, and streamlined invoicing with Qargo\u2019s AI-powered TMS.","og_url":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/","og_site_name":"Qargo | Transport Management Software","og_image":[{"width":1201,"height":675,"url":"https:\/\/www.qargo.com\/wp-content\/uploads\/2025\/07\/share.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/","url":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/","name":"Leatrans International Case Study | Qargo TMS","isPartOf":{"@id":"https:\/\/www.qargo.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/#primaryimage"},"image":{"@id":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/#primaryimage"},"thumbnailUrl":"https:\/\/www.qargo.com\/wp-content\/uploads\/2025\/06\/a8477e_debd1358363c473b87736893fc307b56mv2.avif","datePublished":"2025-06-20T09:34:19+00:00","description":"Discover how Leatrans International improved visibility, reduced manual work, and streamlined invoicing with Qargo\u2019s AI-powered TMS.","breadcrumb":{"@id":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/#breadcrumb"},"inLanguage":"en-USA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/"]}]},{"@type":"ImageObject","inLanguage":"en-USA","@id":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/#primaryimage","url":"https:\/\/www.qargo.com\/wp-content\/uploads\/2025\/06\/a8477e_debd1358363c473b87736893fc307b56mv2.avif","contentUrl":"https:\/\/www.qargo.com\/wp-content\/uploads\/2025\/06\/a8477e_debd1358363c473b87736893fc307b56mv2.avif","width":412,"height":309},{"@type":"BreadcrumbList","@id":"https:\/\/www.qargo.com\/us\/cases\/leatrans-international\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.qargo.com\/us\/"},{"@type":"ListItem","position":2,"name":"Leatrans International"}]},{"@type":"WebSite","@id":"https:\/\/www.qargo.com\/us\/#website","url":"https:\/\/www.qargo.com\/us\/","name":"Qargo | Transport Management Software","description":"Qargo is a new kind of transport management software for automated logistics management. 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