From what we had to where we are now, it’s astronomical. Qargo has been a godsend.
— Conor Sheridan, IT & Transport Lead at RTS
About Road Truck Services
Road Truck Services is a fast-growing Irish logistics provider offering a unique combination of transport, warehousing and customs services. Operating across Ireland, the UK and mainland Europe, the company delivers reliable, integrated services that help customers streamline supply chains and grow with confidence.
How they found Qargo
Before joining Road Truck Services, IT & Transport Manager Conor Sheridan had already seen a Qargo demo and was impressed by its integration with Clarus WMS. When Conor was tasked with reviewing options for a new TMS, Qargo’s partnership with Clarus stood out immediately.
“It was the only system that integrated out of the box with our warehouse system, and that made all the difference.”
Onboarding
In a critical situation, Qargo delivered what Conor describes as “a godsend.” With face-to-face support from Qargo’s Irish team, Cus Curran, the business went live in just two weeks.
“Cus sat with us day and night until everything was running. We honestly don’t know how we managed it, but we did in two weeks.” Drivers adapted instantly thanks to Qargo’s intuitive mobile app, available in multiple languages.
“We’ve hired 6–7 new drivers since, every one of them picked it up within a day.” Multiple languages in the driver app have notably been a huge help for an international team.”
The challenge
The team’s previous TMS was holding them back. Reliability issues with missing ePODs meant delivery proofs frequently failed to register, ultimately putting customer relationships at a huge risk.
The RTS drivers struggled repeatedly with clunky apps slowing overall operations. And planning was also painfully slow, taking 4-5 hours every evening to prepare routes.
The solution
With Qargo in place, Road Truck Services gained:
- Intuitive planning with live map view- a team favourite
- Customisable POD templates to meet client branding requirements
- Mobile driver app with real-time photo and signature capture
- Warehouse-to-transport automation via the Qargo to Clarus API
- Route optimisation
“Planning that used to take five hours now takes one. Sometimes we get orders at 5pm and everything is ready by 5:20.”
Integrations
Qargo has become the hub of Road Truck Services’ operation, connecting seamlessly with:
- Clarus WMS (warehouse management)
- Sage 50 (accounting)
- Telematics & fridge monitoring systems
These integrations removed overly manual steps and gave RTS a single, smooth connected workflow.
“Qargo was the only system that integrated out of the box with our operation, and it’s transformed how we run the business.”
The results
✅ Route planning time cut by 80% (from 5 hours to 1 hour)
✅ Reliable and timely ePODs eliminated customer complaints
✅ Drivers trained and onboarded instantly
✅ Seamless integrations reduced admin and custom reporting
✅ Retained green gold certification thanks to CO₂ reporting in Qargo
Sustainability impact
Qargo’s built-in CO₂ emissions calculations proved to be an unexpected advantage for Road Truck Services. When the business underwent its annual FTA assessment, the ability to accurately measure and report emissions helped it retain its prestigious Green Gold certification.
This recognition not only demonstrates the company’s core commitment to sustainability but also strengthens its position when bidding for bigger & new contracts, where environmental performance and accountability is increasingly a weighing factor.
How Qargo has helped
Qargo gave Road Truck Services the reliability, automation and all-important integrations it needed to scale without compromise. In a competitive transport market, the ability to plan faster, serve customers better and meet environmental standards has become a true differentiator.
“From what we had to where we are now, it’s astronomical. Qargo has been immense for us.”
Final thoughts
RTS is targeting larger contracts and plans to unlock even more features within our TMS, from driver compliance to advanced invoicing. Having already recommended Qargo to several Irish operators, Road Truck Services is committed to growing with Qargo.