Why Qargo’s intelligence (Qi) is different, and what it means for your operations
Let’s be honest. Most so-called “AI” in transport software isn’t much more than smoke and mirrors.
It promises to think for you but doesn’t know the difference between a box trailer and a bulk tanker. It claims to automate planning, but can’t tell the difference between your own fleet and a subcontractor. And don’t even get us started on TMS systems that expect your team to change the way they work just to fit the tech. Some solutions even demand you fit your business around their limitations.
That’s not how we do things.
At Qargo, we took a different approach
We developed our AI with one non-negotiable: it had to be transport-savvy. Not just smart. Designed to think the way real operators do. We developed it alongside planners, dispatchers, and operators at the heart of every feature. It thinks the way logistics really work, because we’re on a mission to solve the same challenges you face every day.
Here’s how our intelligence is helping both carriers and freight forwarders move faster, reduce admin, and focus on on scaling their operations.
No more repetitive and time consuming busywork. Let Qi do the admin
Let’s start with the repetitive, time-heavy tasks – because that’s where your team wastes the most time. Qargo Intelligence (Qi) handles the admin-heavy jobs for you:
- Reads incoming transport orders, from PDFs, emails, and EDI feeds, and creates jobs in seconds
- Extracts, maps and validates job details using your business rules
- Flags missing or conflicting information before it becomes a problem
- Matches PODs uploaded from the mobile drivers app with the right order, job, trip, and customer
- Bulk-creates invoices from completed jobs, auto-applying rates and surcharges
So your planners can stop rekeying information.
Built for ambitious carriers who want to scale their operations
When you’re managing transport through partners, ports, and multiple systems, visibility is everything – and admin is relentless. If you’re running a fleet, you know the deal: vehicle utilisation, cost per mile, and job profitability are the difference between a good month and a tough one.
Qi helps you:
- Plan faster with pre-filled job suggestions based on location, availability, and job type
- See clearer with live dashboards that surface key data like load fill rates, margins, delays, and ETAs
- Spend smarter by automating notification workflows for jobs with empty legs, and waiting times
- Scale smoother by handling more jobs per planner and fewer disruptions per day
And if you’re coordinating owned fleet and subcontractors? Even better. Qargo tracks both in a single view so you’re never left wondering who’s where, what job is missing compliance documentation or an ePOD.
For forwarders juggling complexity and visibility
When your day-to-day is partners, ports and platforms, you need control without drowning in admin. Qi keeps the chaos in check, helping forwarders to:
- Eliminate manual order entry from customer emails and EDI feeds
- Get live updates from partner systems, ports, and drivers by integrations other TMS’s, telematics, ports, and container services
- Generate accurate invoices fast, even for complex, multi-leg shipments and rate sheets
- Proactive exception alerts: Spot issues and delays before they snowball
- Keep customers in the know via our customer portal and avoidthe inbox ping-pong.
In short, Qi works like your most experienced planner except it never misses a thing, never forgets a surcharge, and never gets distracted by the phone ringing.
Baked into the platform
What makes Qargo Intelligence different isn’t just what it does. It’s how it does it.
It’s not an afterthought, it’s native to the platform, so it doesn’t just learn transport, it lives it.
It doesn’t try to take over. It enhances what your team already does well, and clears the clutter they shouldn’t be doing in the first place. You see exactly what it’s doing, can follow the logic behind every suggestion, and always stay in control if you need to change anything.
And most importantly, it keeps getting smarter, thanks to hundreds of transport businesses already putting it through its paces.
The bottom line: more time, fewer errors, faster growth
Whether you’re running your own fleet or subcontracting, Qargo Intelligence gives you what legacy TMS’s can’t: the power to grow, without growing your workload. Run more jobs per planner, reduce manual hours and get eyes on every move, driver or partner.
Ready to try Qi?
Book a demo and discover what happens when your TMS gets smart.
