Pallet Network Workshop
19th March 2026

A hands-on session for customers operating with pallet networks designed to help you get more from Qargo. You’ll leave with:

Clearer pallet network workflows
Practical changes you can apply immediately
Visibility into what’s coming next
Stronger connection with the Qargo team

Reserve your place

Spaces are limited to two per customer to keep the session practical and interactive.

A practical day focused on workflows, product insights, and open discussion

Early morning

09:00 – 09:30
Arrival and coffee

09:30 – 09:45
Welcome and introduction
Lee Hulme | Onboarding Director

09:45 – 10:15
Behind the scenes at Qargo
Delphine Berger
Director of Customer Support

10:15 – 10:45
Refreshment break

Late morning

10:45 – 11:30
Customer Spotlight
Wilmots & Wyvern

11:30 – 12:45
Deep Dive Rate Card Training
Liam Betts | Team Lead Onboarding

12:45 – 13:45
Lunch

After lunch

13:45 – 14:30
Product Roadmap Overview
Sander De Wilde | VP Engineering

14:30 – 14:45
Refreshment break

14:45 – 15:15
Development Challenges
Sander De Wilde | VP Engineering

15:15 – 16:15
Ask the Expert: Help Stations

Intelligent Transport Management Platform | Qargo

Discover Qargo

Meet the speakers

A mix of customer voices and Qargo product, onboarding, and support leaders.

Simon Sparrowhawk Operations Director

Simon oversees day-to-day pallet network operations at Wyvern Cargo and will share practical insights from running Qargo in a live operational environment. Expect real-world lessons, challenges, and what’s made the biggest difference on the ground.

Transport Management Platform Head of Engineering

Sander De Wilde Vice President Engineering

Sander leads Qargo’s product and engineering teams and will provide a behind-the-scenes look at how features are built, prioritised, and evolved. He’ll also share what’s coming next on the roadmap and how customer feedback shapes development.

Delphine Berger Director of Customer Support

Delphine leads Qargo’s customer support function and works closely with operators every day to solve real operational challenges. She’ll share common patterns, practical fixes, and how to get the most from the platform.

Lee Hulme Director of Customer Onboarding

Lee heads up onboarding across the UK & Ireland and has worked directly with numerous pallet network operators to implement Qargo TMS and improve workflows. He’ll share what great setup looks like and where operators often leave efficiency on the table.

Liam Bettt Onboarding Team Lead

Liam works hands-on with customers and the team during setup and optimisation, particularly around rate cards and operational configuration. He’ll lead the deep-dive session to help you sharpen your pallet network workflows inside Qargo.

TBC TBC

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Limited spaces. Focused. Hands-on.

Practical hands-on day

Speakers

Spaces!

FAQs

How many people can attend from my company?

We recommend a maximum of 2 attendees per company to keep the session interactive and balanced. If you’d like to bring more colleagues, please contact us at (insert tbc email address?) and we’ll do our best to accommodate but cannot guarantee it.

Who should attend?

This workshop is designed for pallet network operators using Qargo — particularly transport managers, operations managers, planners, customer service teams, and anyone involved in day-to-day workflow management.

Will the sessions be recorded?

No, this is an in-person, interactive workshop. We want open discussion and practical problem-solving. But key takeaways will be shared afterwards.

Is this event for Qargo customers only?

Yes — this session is exclusively for existing Qargo customers to ensure discussions are practical and relevant.

Is there a cost to attend?

No, the workshop is free to attend for Qargo customers. Lunch and refreshments are included.

I have a long way to travel, does the venue offer rooms to book?

Yes, you can book a room at the hotel. Mention Qargo to receive the discounted room rate TBC

What should I bring?

Just yourself and any specific workflow questions you’d like help with. If useful, bring a laptop so you can follow along during hands-on sessions.

What if I register and can no longer attend?

Please let us know as soon as possible by emailing (TBC email) so we can offer your place to someone else.

Will there be time for 1-1 discussions?

Yes, the afternoon “Ask the Expert” session is designed for direct conversations with our product, onboarding, and support teams.

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