Qargo Unlocked Workshop
11th June 2026

A hands-on session for container operators to help you get more from Qargo. You’ll leave with:

Clearer container operation workflows
Practical changes you can apply immediately
Visibility into what’s coming next
Stronger connection with the Qargo team

A practical day focused on workflows, product insights, and open discussion

Early morning

09:00 – 09:30
Arrival and coffee

09:30 – 09:45
Welcome and introduction
Tom Gardin | VP Customer Success

09:45 – 10:15
Behind the scenes at customer support
Delphine Berger
Director of Customer Support

10:15 – 10:30
How our enablement team helps you
Jonathan De Noyette
Digital Enablement Manager

10:30-11:00
Refreshment break

Late morning

11:00 – 11:30
Customer Spotlight

11:30 – 12:00
Behind the scenes: Account Management
Bernard Deploige | Account Manager

12:00 – 12:30
Q&A

12:30-13:30
Lunch

After lunch

13:30 – 14:00
Container terminal deep dive
LoÏc Noest | Team Lead Integrations: Connectors

14:00 – 14:45
Qargo's product vision
Adriaan Coppens | Co-founder & CEO

14:45 – 15:00
Refreshment break

15:00 – 15:45
Behind the scenes at engineering and road map preview
Sander De Wilde | VP Engineering

15:45-16:15
Tips to improve your day to day
Bernard Deploige & Frederik Vanaken Account Managers

From 16:15
Networking & drinks

Intelligent Transport Management Platform | Qargo

Découvrez Qargo

Meet the speakers

A mix of customer voices and Qargo product, onboarding, and support leaders.

Tom Gardin VP of Customer Success

Tom joined Qargo nearly four years ago as the very first Customer Onboarding Manager — when the CS team was a team of one. As VP of Customer Success, Tom sets the tone for how Qargo shows up for its customers from day one.

Transport Management Platform Head of Engineering

Sander De Wilde Vice President Engineering

Sander leads Qargo’s product and engineering teams and will provide a behind-the-scenes look at how features are built, prioritised, and evolved. He’ll also share what’s coming next on the roadmap and how customer feedback shapes development.

Delphine Berger Director of Customer Support

Delphine leads Qargo’s customer support team, overseeing the team that's there when customers need help most. She’ll share common support patterns, practical tips on how to contact support effectively, and how to get faster answers when it matters most.

Jonathan De Noyette Digital Enablement Manager

Jonathan joined Qargo's Belgium office as Digital Enablement Manager, sitting within the Customer Success team. His role focuses on helping customers and internal teams get the most out of the platform through digital resources and enablement content.

Bernard Deploige Account Manager

Bernard looks after a portfolio of Benelux customers, working closely with them post go-live to make sure they're getting maximum value from Qargo. He knows how transport operators in the region use the product day-to-day inside out.

Transport Management System Founder & CEO

Adriaan Coppens CEO & Founder

Adriaan co-founded Qargo and has led the company from an early-stage startup to a growing TMS used by operators across Europe. He brings the big-picture view — where Qargo is today, where it's heading, and the thinking behind product decisions.

Loïc Noest Team Lead, Integrations

Loïc leads the Integrations Bookings team at Qargo, responsible for building and maintaining native connections to intermodal and container booking systems. He has deep expertise in how these integrations work in practice.

Frederik Vanaken Account Manager

Frederik manages a portfolio of Benelux customers and spends his days helping transport operators get the most out of Qargo. He has a practical, on-the-ground view of how the platform is used in real operations. He'll be co-hosting the Tips & Tricks session.

Limited spaces. Focused. Hands-on.

Practical hands-on day

Speakers

Spaces!

FAQs

How many people can attend from my company?

We recommend a maximum of 2 attendees per company to keep the session interactive and balanced. If you’d like to bring more colleagues, please contact us on email:delphine.berger@qargo.com and we’ll do our best to accommodate but cannot guarantee it.

Who should attend?

This workshop is designed for container operators using Qargo — particularly transport managers, operations managers, planners, customer service teams, and anyone involved in day-to-day workflow management.

Will the sessions be recorded?

No, this is an in-person, interactive workshop. We want open discussion and practical problem-solving. But key takeaways will be shared afterwards.

Is this event for Qargo customers only?

Yes — this session is exclusively for existing Qargo customers to ensure discussions are practical and relevant.

Is there a cost to attend?

No, the workshop is free to attend for Qargo customers. Lunch and refreshments are included.

What if I register and can no longer attend?

Please let us know as soon as possible by emailing: delphine.berger@qargo.com so we can offer your place to someone else.

Will there be time for 1-1 discussions?

Yes, the afternoon “Ask the Expert” session is designed for direct conversations with our product, onboarding, and support teams.

Qargo Unlocked