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Kat Piesen
Customer Support Officer
  • US
Joel Joesph
Customer Onboarding Manager
  • UK
Martin McCann
Customer Onboarding Manager
  • IE
Shane Burke
Customer Onboarding Manager
  • IE
Pui-San Wong
Customer Support Officer
  • UK
Tom Marshall
Customer Onboarding Manager
  • UK
David Ward
Technical Support Officer
  • UK
  • IR
Mohammed Belkadi
Customer Onboarding Manager
  • BE
  • NL
Alexander De Winter
Customer Onboarding Manager
  • BE
  • NL
Jonelle Burrell
Customer Support Officer
  • UK
  • IR
Joris Beerten
Head of Commercial
Alexander Forret
Training & Enablement Specialist
  • NL
  • BE
Sarah Braeye
Customer Support Officer
  • NL
  • BE
Alfonso Alonso Herrera
Customer Enablement Manager
  • Global
Brent Parkinson
Customer Onboarding Manager
  • UK
Georges Stables
Customer Onboarding Manager
  • UK
Thomas Howarth
Customer Onboarding Manager
  • UK
Kevin Hosell
Senior Onboarding Manager
  • UK
Irina Dhayatker
Customer Support Officer
  • UK
  • IR
Head of People Qargo TMS
Laura Van Bellinghen
Head of People & Talent
Head of Marketing Qargo TMS
Anna Carless
Head of Marketing
CFO Transport Management Platform
Colin Blakely
CFO
Transport Management Platform Head of Engineering
Sander De Wilde
Co-Founder & Head of Engineering
TMS CTO
Joeri De Turck
Co-founder & CTO
Transport Management System Founder & CEO
Adriaan Coppens
Co-founder & CEO
Shauni Moenssens
Customer Support Officer
  • BE
  • NL
Transport Management System Hauliers
Sam Rogier
Customer Support Officer
  • BE
  • NL
TMS Specialist
Alexander Descamps
Technical Support Officer
  • BE
  • NL
  • FR
Transport Management Platform Specialist
Rose O’Donnell
Customer Support Officer
  • UK
  • IR
Aleks Rogala
Support Lead
  • UK
  • IR
  • PL
TMS Support
Arynne Hargreaves
Customer Enablement Manager
  • Global
Transport Management System Support
Duygu Demir
Support Lead
  • BE
  • NL
  • FR
Transport Management System
Delphine Berger
Director of Customer Support
  • Global
Onboarding
Tom Gardin
Vice President Customer Success

  • Global
Michiel Musschoot
Director of Onboarding EU
  • EU
Lee Hume
Director of Onboarding
  • Global
Cus Curran
Regional Onboarding Manager

  • IE
Liam Betts
Onboarding Team Lead
  • UK
Guilian Das
Customer Onboarding Manager

  • NL
  • BE
Muhammed Ozturk
Customer Onboarding Manager

  • NL
  • BE
Yannick Gobert
Senior Customer Onboarding Manager

  • NL
  • BE
Nick Dyson
Customer Onboarding Manager

  • UK
Kat Piesen
Customer Support Officer
  • US
Joel Joesph
Customer Onboarding Manager
  • UK
Martin McCann
Customer Onboarding Manager
  • IE
Shane Burke
Customer Onboarding Manager
  • IE
Pui-San Wong
Customer Support Officer
  • UK
Tom Marshall
Customer Onboarding Manager
  • UK
David Ward
Technical Support Officer
  • UK
  • IR
Mohammed Belkadi
Customer Onboarding Manager
  • BE
  • NL
Alexander De Winter
Customer Onboarding Manager
  • BE
  • NL
Jonelle Burrell
Customer Support Officer
  • UK
  • IR
Joris Beerten
Head of Commercial
Alexander Forret
Training & Enablement Specialist
  • NL
  • BE
Sarah Braeye
Customer Support Officer
  • NL
  • BE
Alfonso Alonso Herrera
Customer Enablement Manager
  • Global
Brent Parkinson
Customer Onboarding Manager
  • UK
Georges Stables
Customer Onboarding Manager
  • UK
Thomas Howarth
Customer Onboarding Manager
  • UK
Kevin Hosell
Senior Onboarding Manager
  • UK
Irina Dhayatker
Customer Support Officer
  • UK
  • IR
Head of People Qargo TMS
Laura Van Bellinghen
Head of People & Talent
Head of Marketing Qargo TMS
Anna Carless
Head of Marketing
CFO Transport Management Platform
Colin Blakely
CFO
Transport Management Platform Head of Engineering
Sander De Wilde
Co-Founder & Head of Engineering
TMS CTO
Joeri De Turck
Co-founder & CTO
Transport Management System Founder & CEO
Adriaan Coppens
Co-founder & CEO
Shauni Moenssens
Customer Support Officer
  • BE
  • NL
Transport Management System Hauliers
Sam Rogier
Customer Support Officer
  • BE
  • NL
TMS Specialist
Alexander Descamps
Technical Support Officer
  • BE
  • NL
  • FR
Transport Management Platform Specialist
Rose O’Donnell
Customer Support Officer
  • UK
  • IR
Aleks Rogala
Support Lead
  • UK
  • IR
  • PL
TMS Support
Arynne Hargreaves
Customer Enablement Manager
  • Global
Transport Management System Support
Duygu Demir
Support Lead
  • BE
  • NL
  • FR
Transport Management System
Delphine Berger
Director of Customer Support
  • Global
Onboarding
Tom Gardin
Vice President Customer Success

  • Global
Michiel Musschoot
Director of Onboarding EU
  • EU
Lee Hume
Director of Onboarding
  • Global
Cus Curran
Regional Onboarding Manager

  • IE
Liam Betts
Onboarding Team Lead
  • UK
Guilian Das
Customer Onboarding Manager

  • NL
  • BE
Muhammed Ozturk
Customer Onboarding Manager

  • NL
  • BE
Yannick Gobert
Senior Customer Onboarding Manager

  • NL
  • BE
Nick Dyson
Customer Onboarding Manager

  • UK