1 Introduction
This privacy notice tells you what personal information we collect about you and how we use it. It applies to everyone who uses our website (www.qargo.com), web and mobile applications (“App”).
2 Commencement and duration
Qargo Tech Ltd is responsible for your personal information. We are registered in England and Wales under company number 11390525. You can contact us at info@qargo.com if you have any questions about this notice.
3 What information do we collect?
We collect the following information about you:
- Personal contact details: name, title, company name, address, phone number, and email address.
- Information you provide when using our services.
- Device information: device type, operating system, and unique device identifiers.
- Usage data: how you use our website and app, including pages visited and features used.
4 How do we use your information?
We may use your information to:
- Provide, maintain, and improve our services.
- Respond to your inquiries and requests.
- Send you important information about our services, including updates, security alerts, and support information.
- Send you marketing communications, but only with your consent (you can opt out at any time).
- Carry out internal audits and analyses to ensure our services meet the highest standards.
- Comply with legal and regulatory requirements.
We process your information based on our legitimate interests to provide you with our services and to improve our business operations. You have the right to object to this processing at any time.
5 Sharing your information
We do not share your personal information with any third parties without your consent. We may use third-party service providers to store or process your data on our behalf, but these providers are contractually obligated to keep your information confidential and secure.
6 Data security
We take the security of your data seriously and use a variety of technical and organizational measures to protect it, including encryption (both in-transit and at rest), access controls, and regular security assessments.
7 Data retention
We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements.
8 Your rights
Under data protection law, you have a number of rights in relation to your personal information, including:
- The right to access a copy of your information.
- The right to rectify any inaccurate information.
- The right to request that we delete your information.
- The right to object to the processing of your information.
- The right to restrict the processing of your information.
- The right to data portability.
- The right to withdraw your consent (where applicable).
You can find more information about your rights under the UK General Data Protection Regulation (UK GDPR) on the Information Commissioner’s Office website: https://ico.org.uk/
9 Data breach notification
In the event of a data breach, we will notify you without undue delay and take appropriate steps to mitigate any risks.
10 Changes to this notice
We may update this notice from time to time. We will notify you of any changes by posting the new notice on our website and app.
11 Contact us
If you have any questions about this privacy notice or your rights, please contact us at info@qargo.com
If you do not think that we have complied with your data protection rights or legislation, you can complain or appeal to the Information Commissioner’s Office.
Telephone: 0303 123 1113
Email: dpo@ico.org.uk
SUPPLEMENTAL PRIVACY NOTICE
FOR UNITED STATES RESIDENTS
Effective Date: February 2026
This Supplemental Notice applies solely to residents of States with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Indiana, Kentucky, and others). This notice supplements Qargo’s general Privacy Notice and addresses specific requirements under US State Privacy Laws.
1 Your rights and choices
Under applicable US State laws, you may have the following rights regarding your personal information:
- Right to Opt-Out of Targeted Advertising: You have the right to opt-out of the processing of your personal data for targeted advertising. We use third-party cookies (such as Google and LinkedIn) which may be considered “Targeted Advertising” or a “Sale/Sharing” under state laws.
- Right to Appeal: If we decline to take action on your request to exercise a privacy right, you have the right to appeal our decision. Please contact us at legal@qargo.com with the subject “Privacy Appeal.” We will respond within 45 days (or as required by your state).
- Right to Access, Correct, and Delete: You may request to confirm if we process your data, correct inaccuracies, or delete your personal data.
2 Sensitive data & geolocation
- Website Visitors: We do not collect or track your “Precise Geolocation” (within 1,750 feet) when you visit our website.
3 De-identified data
We may maintain and use data in a de-identified form. We commit to maintaining and using such information in de-identified form and will not attempt to re-identify the information except to ensure our de-identification processes comply with applicable law.
4 Global privacy control (GPC)
We recognize Global Privacy Control (GPC) signals. If your browser broadcasts a GPC signal, we will treat it as a valid request to opt-out of targeted advertising for that specific browser.
5 Categories of third parties
In the preceding 12 months, we may have disclosed categories of personal data (Identifiers, Internet Activity) to the following categories of third parties:
- Cloud service providers (e.g., AWS);
- Analytics providers (e.g., Google Analytics);
- Advertising and Marketing partners (e.g., LinkedIn, Google Ads).
Contact Us: To exercise any of these rights, please email legal@qargo.com.